Refund Policy

Last updated: April 29, 2026

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

1. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all Pro subscriptions. If you're not satisfied, contact us within 14 days of your purchase date for a full refund.

2. How to Request a Refund

To request a refund, email us at support@docukit.site with your order details and reason for refund.

3. Processing Time

Refunds are processed within 5-10 business days and will be credited to your original payment method.

4. Free Tier

Free tier users are not eligible for refunds as no payment is collected.

5. Partial Refunds

Partial refunds may be issued at our discretion for unused portions of subscription terms.

6. Contact for Refunds

Email: refunds@docukit.site